Phantom 5K Drop Hitch 2" Shank

Product Description

The GEN-Y PHANTOM 5K Drop Hitch by GEN-Y is an excellent option for those looking for a tough hitch at an affordable price. Perfect for lighter-duty towing, with 1/2 ton trucks and SUV's. The PHANTOM Drop Hitch is rated at 5,000 lb. for towing, with 500 lb. of tongue weight. The PHANTOM Hitch's innovative stacked tube design gives users the ability to adjust the ball mount up or down in order to achieve the right amount of drop every time! Not only is the PHANTOM Hitch adjustable, but it is also capable of being used in the drop or rise position. 

Fitment Notes

• The PHANTOM Hitch is not recommended to be used with non GEN-Y Hitch towing attachments or weight distribution attachments.
• This PHANTOM Hitch is NOT recommended to be used for flat towing. This hitch is NOT intended for off-road towing. This product is NOT rated for winching or side-load applications.
  

Included

• 1 - Phantom 5K drop hitch

Product Features

• 2" Hollow Shank
• 5,000 lb Towing Weight
• 500 lb Tongue Weight
• Drop/Raise Range: 4.5"
• Fabricated with Heavy-Duty Steel
• Sand Blasted and Coated with a Durable Matte Black Powder Coat

GEN-Y Hitch values our customers and while we hope your purchase is exactly what you want, sometimes it’s just not the right fit for your needs. We understand and are here to help!

Please note, if GEN-Y product was purchased through a third party (Authorized GEN-Y Dealer, Amazon, etc.) Return/Exchange must be processed through said party.

GEN-Y Hitch will cover return shipping in the event the wrong product is sent, the product has a defect, or the product recommendation we make is incorrect. (GEN-Y will not be obligated to cover shipping when the customer provides the wrong weights to us in the course of a recommendation).

Customer is responsible for return shipping if: The product is no longer needed; or if incorrect drop, wrong shank size, or incorrect weight rating was ordered. Any original shipping cost will not be credited.

Returns shall be in original packaging or packaged in like manner to prevent damage in transit. Upon receiving this return back to GEN-Y, your item(s) will be inspected by Quality Control.

If a returned product is damaged or has to be re-coated for re-sell, GEN-Y Hitch reserves the right to refund accordingly to cover any repair or re-coating costs. If product needs re-coated, $25 will be deducted from your return.

If an order is placed during a promotion/sale, the discount/sale does not carry over to a new order in the event of an exchange.

Returns will be processed within 5-7 business days.

All returns must be sent back to GEN-Y within 90 days of initiating RMA.

Returns After 30 Days: If product is still in new condition, product can be returned for GEN-Y store credit minus a re-stocking fee of 20% of total purchase price, plus shipping and handling to return the item. Any original shipping cost will not be credited. Credits must be used within 90 days.

Shipping Information

For items that are in stock, purchases made after 9am EST will be shipped out in the next 1-2 business days. Orders made after 9am EST on a Friday will ship the following Monday. We do not ship on Saturday or Sunday.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All returns are subject to a restocking fee based on item and package condition. Buyer is responsible for paying for return shipping costs, we will email you a return label and deduct cost from refund. Original shipping costs are not refundable as well.

Cancellation Policy

In order to cancel your order you must email within 24 hours of placing your order or before your order has shipped, whichever occurs first.

Exchange Policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange. To be eligible for an exchange, your item must be brand new inbox. Buyer is responsible for paying all shipping costs to exchange product.