Shock Assembly

Dobinsons Spring & Suspension™ at its sole discretion will repair or replace any products supplied by them that are found to be defective in either materials or workmanship providing that Dobinsons Spring & Suspension™ are actually notified in writing from the Client of the alleged defect within two years (2 years) from date of invoice for Coil Springs, Leaf Springs and Shock Absorbers, and within twelve months (12 months) from date of invoice for all other parts. Any claim not made within this period shall conclusively be deemed waived by the Client. Repair or replacement is pre-conditioned on the examination of the goods which on instructions from Dobinsons Spring & Suspension™ on, should be returned for further inspection to Dobinsons Spring & Suspension™ or to an Approved Importer.

Shipping Information

For items that are in stock, purchases made after 9am EST will be shipped out in the next 1-2 business days. Orders made after 9am EST on a Friday will ship the following Monday. We do not ship on Saturday or Sunday.

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All returns are subject to a restocking fee based on item and package condition. Buyer is responsible for paying for return shipping costs, we will email you a return label and deduct cost from refund. Original shipping costs are not refundable as well.

Cancellation Policy

In order to cancel your order you must email within 24 hours of placing your order or before your order has shipped, whichever occurs first.

Exchange Policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange. To be eligible for an exchange, your item must be brand new inbox. Buyer is responsible for paying all shipping costs to exchange product.